Terms of Service
Effective Date: 1/31/2025
Welcome to Esraa Fashion Shop! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or making a purchase from Esraa Fashion Shop, you agree to these Terms.
1. General Information
Esraa Fashion Shop is an online retail e-commerce store based in Towson, MD, offering clothing, accessories, and fashion items. We ship all orders via USPS from our location in Towson, MD.
2. Ordering & Payment
All prices are listed in USD and are subject to change without notice.
We accept major credit/debit cards and secure online payment methods.
Orders are processed upon payment confirmation.
3. Shipping & Delivery
We ship all orders via USPS from Towson, MD within [X] business days of order confirmation.
Shipping times vary based on the destination and selected shipping method.
Once shipped, Esraa Fashion Shop is not responsible for delays caused by USPS, customs, or unforeseen circumstances.
Customers are responsible for providing an accurate shipping address.
4. Returns & Exchanges
We accept returns within [X] days of delivery for unused, unworn items in their original condition.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds are processed upon receipt and inspection of the returned item.
Certain items (such as final sale items) may not be eligible for return.
5. Cancellations & Order Modifications
Orders can be canceled or modified within [X] hours of placement.
Once an order has been processed and shipped, it cannot be canceled.
6. Intellectual Property
All content, including images, logos, and text on our website, is the property of Esraa Fashion Shop and may not be copied or used without permission.
7. Limitation of Liability
Esraa Fashion Shop is not liable for any indirect, incidental, or consequential damages related to your use of our website or products.
8. Privacy Policy
Your privacy is important to us. We do not share or sell personal information. For details, please review our Privacy Policy.
9. Governing Law
These Terms are governed by the laws of the State of Maryland, and any disputes shall be resolved in the appropriate courts of Towson, MD.
10. Contact Information
If you have any questions regarding these Terms, please contact us at:
📧 Email: esraafashionmd@gmail.com
📞 Phone: 443-794-0666
By using our website, you agree to these Terms of Service. Thank you for shopping with Esraa Fashion Shop!
